Nasc, Migrant and Refugee Rights Centre, is currently seeking applications for the Advocacy Service Manager.
Position: This is a full-time position with a fixed-term (24 months) contract which may be renewed subject to funding. A six-month probation period will apply.
Salary range: €46,000 – €50,000 depending upon experience.
Work Schedule: Weekdays 09:00 - 17:30
Location: Cork City (hybrid and remote working are not available for this role).
Any additional information about the role or recruitment process will be posted to Nasc’s website.
Nasc, the Migrant and Refugee Rights Centre (Nasc) is a registered charity and NGO located in Cork City. Nasc, the Irish word for "link" empowers migrants to realise and fulfil their rights. Nasc works with migrants and refugees to advocate and lead for change within Ireland’s immigration and protection systems, to ensure fairness, access to justice and the protection of human rights.
Nasc’s Advocacy Service provides information on issues such as immigration, citizenship, reception conditions and social welfare to approximately 3000 refugees, migrants and asylum seekers annually. We operate both an in-person service and a national phone helpline.
Read a full copy of our Strategic Plan here.
Main Purposes of the Role
The Advocacy Service Manager in Nasc will be responsible for:
- The efficient management and administration of Nasc’s Advocacy Service
- Ensuring that the Advocacy Service upholds the dignity and respect of all of our service users.
- Contributing to the delivery of Nasc’s objectives as outlined in Nasc’s strategic Plan 2019-2021.
Tasks and Responsibilities
Leadership and Management
- Contribute to the development of Nasc’s overall strategic direction.
- Participate in Nasc’s Senior Management Team and the policy work of the organisation.
- Represent Nasc at Working Groups, consultations, conferences or committees as requested.
- Ensure that the Advocacy Team casework records are accurate, maintained confidentially and are compliant with reporting and monitoring requirements.
- Use the data generated from the casework to identify areas for policy or research interventions that may feed into Nasc’s wider work.
- Participate in the drafting of funding applications related to the work of the Advocacy Team.
- Represent Nasc in the media, from time to time.
Supervision of staff
- Oversee and empower team members to fulfill their duties, ensuring proper distribution of tasks and workload.
- Assess the execution and completion of tasks by employees in alignment with the operational strategy and deliverables identified in commitments to funders.
- Assist in the recruitment, and where necessary, the training of team members including volunteers and interns.
- Conduct regular staff meetings to keep team members informed and up to date on any developments.
- Provide information to, and advocate on behalf of, service users.
- Identify strategic cases of public interest and escalate appropriately.
- Proactively identify inequities or emerging trends and liaise with the Senior Management Team to identify potential solutions and strategies.
- Maintaining an up-to-date knowledge of Irish immigration and protection law;
- Maintain a good understanding of local and national issues that impact on migrants and refugees.
- Design and deliver workshops and capacity building materials, as required.
- Maintain own knowledge of relevant legislation, policies and procedures to perform the role effectively.
- Ensure that the Advocacy Service is compliant with relevant legal requirements eg Child Protection, Safeguarding and Data Protection.
- Any other duties as may reasonably be required from time to time in connection with this position.
Candidates must on or before the closing date:
- Have management or leadership experience at an appropriate level, including leading a team.
- Have demonstrated experience in managing projects.
- Have demonstrated experience in complying with funder reporting requirements.
- Have demonstrated experience in managing own caseload.
- Have demonstrated that they possess the skills/competencies identified as being important for the role.
- Have demonstrated legal research skills and the ability to keep up to date with changing laws and policies.
- Have demonstrated excellent written and oral communications skills (including the ability to communicate sensitively with vulnerable clients).
Desirable Qualifications and Experience
- An advanced university degree (Master’s degree or equivalent) in law or other relevant discipline.
- Two years’ experience working in a human rights organisation.
- Experience communicating effectively with people from a wide range of backgrounds and deal empathetically with migrants, refugees and international protection applicants.
- Knowledge of domestic immigration and protection law and policy in Ireland.
- Competency in a foreign language such as French, Spanish, Arabic, Urdu or Portuguese.
- Full clean Driving Licence valid in Ireland.
Candidates must have the right to work in Ireland at the time of the application and for the duration of the contract of employment.
Application is by email only to firstname.lastname@example.org. Please include ‘Advocacy Service Manager vacancy’ in the subject title of the email.
Applications must include:
- A detailed CV (no longer than 3 pages), including current employment details and two references, and
- A letter of motivation (1200 words maximum). The letter should explain why you are interested in the position and highlight any relevant skills, qualifications or achievements you believe are relevant to the role.
The closing date for applications is 27th November at 16:00. Interviews will likely be held on the week of the 12th December.
Incomplete applications or applications received after the closing date will not be considered. All applications will be acknowledged, however only those applications shortlisted will receive any further notification.