Title: Head of National Services
Duration: Five year fixed term contract (renewable)
Salary Range: In the range of €78k – €90k
This role is assigned to the Job Family of: Senior Manager
Reporting to: Secretary General
Responsible for the following teams:
Disasters and Emergencies
First Aid, Training & Units (incl. Pre Hospital Emergency Care Council related plus other support and admin re first aid and ambulance services)
Specialist mental health (psychotherapy)
Healthcare awareness and personal wellbeing in detention
Volunteer Membership Programme development and support to branch structure
Community development incl. health & wellbeing and youth programmes
BACKGROUND INFORMATION
The Irish Red Cross Society (IRC) is part of the world’s largest independent humanitarian network, the International Red Cross and Red Crescent Movement. The IRC is committed to and bound by, its Fundamental Principles of Humanity, Impartiality, Neutrality, Independence, Voluntary Service, Unity and Universality. The vision of the Irish Red Cross is to be a leading humanitarian organisation, providing impartial services and support to vulnerable communities both at home and abroad. Our mission is to identify and deliver humanitarian assistance to those who are most in need.
Domestically, a significant part of our programmes are delivered by our 3,400+ volunteers and associated 70+ branches around the country as well as a staff cohort of over 150 staff.
Internationally, we create impact through our partnerships with our fellow Red Cross Red Crescent National Societies as well as with the global humanitarian organisations that we affiliate to: the International Federation of the Red Cross (IFRC) and the International Committee of the Red Cross (ICRC).
SUMMARY OF ROLE
Reporting directly to the Secretary General, this leadership role is a member of the Senior Management Team. The overall purpose of this position is to provide leadership and direction for Irish Red Cross programmes delivered by the following teams:
Disasters and Emergencies
Training & Units (incl. Pre Hospital Emergency Care Council related plus other support and admin re first aid and ambulance services)
Specialist mental health (psychotherapy)
Healthcare awareness and personal wellbeing in detention
Volunteer Membership Programme development and support to branch structure.
Community development incl health & wellbeing and youth programmes
whether they be delivered by volunteers supported by staff or directly by staff or (ideally) a combination of volunteers and staff together.
The Head of National Services will oversee and guide the development and transformation of our membership programme in partnership with a dedicated advisory committee. This will involve a change management process across structure, systems, programmes and processes with a focus on culture as well as programmes development. It will also involve enhanced and impactful integration of the membership (volunteers) with other aspects of our work e.g. the migration accommodation and integration programmes (led by the Head of International & Migration).
The post holder will have significant engagement with the senior volunteer leadership within the organisation and will support and build effective relationships with many internal and external partners and stakeholders, including the senior management team (SMT) of which they will be a member.