EPIC: Advocacy Service Manager – deadline Tuesday 28th October

Lead EPIC’s Dublin advocacy teams, managing staff, strategy, and services to improve outcomes for care-experienced young youth and influence change.

Advocacy Service Manager (Dublin Mid Leinster and Dublin North East)

EPIC is looking for an Advocacy Service Manager (Dublin Mid Leinster and Dublin North East) who has a positive approach to influencing change. You will manage a high performing team of experienced advocates to ensure consistency of practice and will continually strive to improve our service to care experienced young people.

If you are passionate about making a real difference to the lives of children and young people, we would love to hear from you. EPIC can offer the right candidate learning opportunities to grow and develop skills, an improved work/life balance and the opportunity to work in a well-established organisation that sets high standards on improving the lives of children and young people with care experience.

The right candidate can expect excellent managerial support, a healthy work culture and opportunities to be at the forefront of research and evaluation. There will be space for the candidate to create new approaches or evidenced based ways of working that are nationally significant.

Job Purpose

The purpose of this senior management post is to provide leadership and oversight of EPIC’s Dublin advocacy service team. The successful candidate will develop and lead all advocacy initiatives and services within the region in line with the goals and objectives of EPIC’s Strategic Plan, 2022-2027, and will contribute to the achievement of EPIC’s operational plans annually as a member of the organisation’s management team.

Main Responsibilities 

• To assist in the delivery of the goals and objectives of EPIC’s Strategic Plan 2022-2027 and the implementation of EPIC’s annual operational plans.
• To provide leadership, oversight, and support to the Dublin advocacy service teams, including through regular supervision.
• To establish and maintain strategic relationships with key partners within the region and the wider sector, to ensure effective inter-agency and inter-disciplinary collaboration, and to represent the organisation as required.
• To manage and implement the advocacy referral system for the Dublin offices and be responsible for the compliance of services, ensuring that all services provided by EPIC meet agreed service levels, standards, and outcomes.
• To promote a children’s rights-based approach to practice.
• To develop, monitor, and continually improve standards of the advocacy services under your remit.
• To manage the relevant financial budgets, operations, and HR responsibilities in line with EPIC’s financial and administration procedures.
• To develop and maintain successful cross-functional collaboration between EPIC’s advocacy service, participation programme and policy and research workstream.
• To provide analysis and generate findings from EPIC’s advocacy service to support EPIC’s national research and policy work.
• To contribute to the organisation’s policies and procedures in line with local and national strategy and legislative change.
• To ensure that appropriate, detailed, records of work undertaken are maintained on the organisation’s salesforce database in line with organisational policy, and to undertake monitoring and reporting of statistics from the Dublin based advocacy service caseload.
• To oversee the preparation of quarterly and annual reports, based on the agreed outcomes for each area of responsibility and attend management meetings as appropriate.
• To perform any other duties commensurate with the post as agreed by the line manage.

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